Claire Agutter

ITIL® Foundation Essentials – ITIL 4 Edition

ITIL Lifecycle Essentials

ITIL® 4 Essentials: Your essential guide for the ITIL 4 Foundation exam and beyond

VeriSM™: Unwrapped and Applied

ITIL Foundation Essentials

ITIL® 4 Direct, Plan and Improve (DPI)

Service Integration and Management (SIAM™) Foundation Body of Knowledge (BoK), Second edition

Service Integration and Management (SIAM™) Professional Body of Knowledge (BoK), Second edition

ITIL® 4 High-velocity IT (HVIT)

ITIL® 4 Create, Deliver and Support (CDS)

ITIL® 4 Drive Stakeholder Value (DSV)

ITIL 4 Digital and IT Strategy (DITS)