Quotes
The Platinum Rule upgrades “Treat others how you want to be treated” to “Treat others how they want to be treated.”10 Plenty of people you manage don’t want to be treated in remotely the same way you want to be treated. Tailor how you interact with others to their style, not yours.
Criticism isn’t at all the same as providing useful constructive feedback, by the way. The skill of meaningful feedback is a valuable tool of superior managers. Criticism = judgment. The purpose of criticizing others is to insult them. The purpose of providing feedback is to improve them.
Work hard, reserve judgment, don’t jump the gun. At the same time, a prime management skill is the ability to realize when to stop pouring energy and effort into an unmanageable individual.
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