Responses to Change

emotional and structural sides of transition

ongoing state of many organizations is one of change. As a leader, you need to understand the patterns of response that people express and to customize intervention strategies to help them move forward.

true pathway to empathy and authentic leadership passes directly through an honest understanding of yourself.

They jockey for positions of influence and recognition but do not learn well and may lead the organization in the wrong direction.

Their negative mind-set can become infectious and inhibit the learning of others.

What is the overall mood and dominant behavior pattern of this person? Which section of the Response Grid Worksheet contains most of your observations?

Finally, it is strongly recommended that you use the worksheets to reflect on your own response to the changes unfolding around you.

Success in life is enhanced by the ability to learn, which in turn strengthens the

With one notable exception to be discussed later, it is important that you not label people with a given response pattern or think of their current behaviors as permanent.

Unfortunately, their competence and self-awareness fail to keep pace with their bravado and self-promotion. They jockey for positions of influence and recognition but do not learn well and ma