Turn the Ship Around!: How to Create Leadership at Every Level

ENCOURAGE A QUESTIONING ATTITUDE OVER BLIND OBEDIENCE is a mechanism for CLARITY

SPECIFYING GOALS, NOT METHODS is a mechanism for COMPETENCE

CONTINUALLY AND CONSISTENTLY REPEAT THE MESSAGE is a mechanism for COMPETENCE

you don’t have problems; you only have the consequences of your actions

Don’t preach and hope for ownership; implement mechanisms that actually give ownership

ELIMINATING TOP-DOWN MONITORING SYSTEMS is a mechanism for CONTROL

If everyone thinks like you, you don’t need them

RESIST THE URGE TO PROVIDE SOLUTIONS is a mechanism for CONTROL

the next level down won’t make good decisions, either because they lack the technical competence about the subject or because they don’t understand what the organization is trying to accomplish

Don’t move information to authority, move authority to the information