Change Management: The Essentials

key change management artefact

information needed for detailed impact assessments

For smaller initiatives or an agile project, it may not be required

It can be completed in consultation with your project manager, who will be familiar with the business case

three phases of change impact assessment

assess the categories of people, technology, process and customer impacts

identify and mitigate any potential risks and issues before they arise

change impact assessment

Their role is to ensure that the impacted people are ready to adopt the new ways

role of the change practitioner is to advise, influence or be consulted on introducing and embedding the change